OUR TEAM
FIRST IMPRESSIONS, PERFECTED
As Learning & Development Coordinator at Anabas Welcome, Nora plays a key role in supporting the delivery of training programmes that help our people grow and succeed. Alongside organising and coordinating learning initiatives, she also designs and delivers training with a particular focus on customer service, ensuring colleagues have the knowledge, tools, and resources they need to provide outstanding service. With a passion for developing others, Nora creates positive learning experiences that build skills and confidence, enabling our teams to deliver exceptional service and memorable experiences for clients and visitors.
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INSIGHTS & UPDATES
Shola Francis, our Head of Commercial Experience, guides us through Anabas Welcome’s innovative approach to reshaping initial interactions and setting a lasting positive experience for every visitor with our corporate reception services.
In the era of hybrid work, corporate receptionists now aim to deliver and master exceptional guest experiences often found in five-star hotels.
Front of House personnel set the tone that radiates throughout a workplace for a consistent and positive guest experience.
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