OUR TEAM
FIRST IMPRESSIONS, PERFECTED
Shola brings 14 years’ experience in corporate reception and client services, leading multi-site portfolios across high-profile workplaces. She manages a team of Anabas Welcome Account Managers and the Operations team, overseeing staff cover and ensuring seamless service delivery across all sites. As senior client partner on the contracts she oversees, Shola sets service strategy, chairs quarterly reviews, and drives innovation and improvement.
An active member of London’s corporate Front of House community, she has judged the Corporate Guest Services Awards for the past three years, keeping her close to best practice and emerging trends that enhance our client experience.
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INSIGHTS & UPDATES
Shola Francis, our Head of Commercial Experience, guides us through Anabas Welcome’s innovative approach to reshaping initial interactions and setting a lasting positive experience for every visitor with our corporate reception services.
In the era of hybrid work, corporate receptionists now aim to deliver and master exceptional guest experiences often found in five-star hotels.
Front of House personnel set the tone that radiates throughout a workplace for a consistent and positive guest experience.
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