I began my journey with Anabas Welcome in December 2021 as a Concierge Supervisor at a prestigious residential development in London. It was my first role after COVID, and I was overjoyed to return to a front of house position after such a challenging time.
In that role, I had the privilege of delivering a five-star service to residents, managing bookings, welcoming visitors, assisting with deliveries, and providing support whenever it was needed. It was a role that allowed me to build genuine, lasting relationships and strengthen my passion for delivering exceptional service.
When I felt ready for a new challenge, I wanted to continue my journey within the business. The opportunity to step into my current role as Operations Coordinator came at the perfect time, and I was thrilled to take it on. Although very different from my previous position, my experience as a Concierge Supervisor gave me valuable insight into what it takes to deliver excellence, which made the transition smooth and rewarding.
I’m proud to have grown with a company that recognises potential, supports development, and values its people. Every day brings something new, and I love being part of a team that shares the same passion for service.
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INSIGHTS & UPDATES
Shola Francis, our Head of Commercial Experience, guides us through Anabas Welcome’s innovative approach to reshaping initial interactions and setting a lasting positive experience for every visitor with our corporate reception services.
In the era of hybrid work, corporate receptionists now aim to deliver and master exceptional guest experiences often found in five-star hotels.
Front of House personnel set the tone that radiates throughout a workplace for a consistent and positive guest experience.
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